Career category : IT / Programmer
Education level : Bachelor’s Degree
Experience : 10 year
Vacancies : 1
Job summary :
Overseeing the day-to-day operations and strategic direction of a SOC. The SOC is a dedicated team or department within an organization that monitors, detects, analyzes, and responds to cyber security incidents and threats. The SOC manager plays an important role in maintaining the security of the organization by effectively managing the SOC team, implementing security protocols, and collaborating with stakeholders.
Responsibilities :
- Collaborating with management, plans organize, leads, administers, and evaluates the projects and activities of customer service
- Supervising a workgroup of paraprofessionals and/or technical support staff. Hires, evaluates, trains, disciplines, schedules, and assigns work
- Responding to high-priority and highly complex security incidents and helpings troubleshoot and correct security
-related problems with the team
- Managing documents within the team such as monthly reports, quarterly reports, annual reports, receipts, and other documents
- Following up and controlling documents Submitting all cases and reports complies with Service Level Agreements (SLA)
- Reviewing all customer contracts in team support for plan work process with the team Cybersecurity Operator
** เข้าออฟฟิศ 100% / จันทร์ - ศุกร์ (หยุดเสาร์-อาทิตย์) เวลา 08.30-17.30 น.
